01

Information We Collect

We may collect:

  • Personal details (name, contact information)
  • Identity documents (Aadhaar, PAN)
  • Vehicle details (DL, RC, Insurance)
  • Bank account details
  • Location data (GPS and trip tracking)

App usage data

02

How We Use Information

We use data for:

  • Rider onboarding and verification
  • Order assignment and tracking
  • Payment processing
  • Performance monitoring
  • Fraud detection and prevention

Customer support

03

Location Data Usage

  • Real-time location is used during active deliveries
  • Helps with:
    • Navigation
    • Order tracking
    • Dispute resolution

04

Information Sharing

We may share data with:

  • Customers (limited delivery-related information)
  • Suppliers/logistics partners
  • Payment service providers
  • Legal authorities when required

05

Data Security

We implement reasonable safeguards to protect data.
However, no system is completely secure.

06

Data Retention

Data is retained:

  • While the account is active
  • As required for legal, regulatory, or financial purposes

07

Rider Rights

Riders may:

  • Request data updates
  • Request account closure
  • Raise privacy-related concerns

08

Updates to Policy

This Privacy Policy may be updated from time to time.
Continued use of the app indicates acceptance.