01

Information We Collect

We may collect the following information:

  • Personal details (name, phone number, email)
  • Business details (shop name, address, GST, if applicable)
  • Bank account details
  • Order and transaction history
  • Device and usage data

02

How We Use Information

Collected data is used for:

  • Account registration and verification
  • Order processing and tracking
  • Payment settlement
  • Performance monitoring
  • Fraud detection
  • Customer support

03

Information Sharing

We may share information with:

  • Customers (limited to order-related details)
  • Riders (for delivery coordination)
  • Payment service providers
  • Legal authorities when required

04

Data Ownership

All platform-related data is owned by Buildours.
Retail Partners have no ownership rights over such data.

05

Data Security

We implement reasonable security measures to protect data.
However, Buildours is not liable for breaches beyond its control.

06

Data Retention

  • Data is retained during active usage
  • May be retained post-closure for legal and audit purposes

07

Your Rights

Retail Partners may:

  • Request data updates
  • Request account closure
  • Contact support for privacy concerns

08

Updates to Policy

This Privacy Policy may be updated periodically.
Continued use of the platform indicates acceptance.