01

Information We Collect

We may collect:

  • Personal details (name, phone number, email)
  • Identity/KYC details (if required)
  • Order and transaction details
  • Device and usage data

02

How We Use Information

We use collected data for:

  • Order processing and delivery coordination
  • Payment processing and fraud prevention
  • Customer support
  • Platform improvement and analytics
  • Marketing communications (only if consented)

03

Information Sharing

We may share data with:

  • Suppliers (for order fulfillment)
  • Transporters (for delivery coordination)
  • Payment service providers
  • Legal authorities when required

04

Data Security

We implement reasonable safeguards to protect user data.
However, no system is completely secure, and Buildours cannot guarantee absolute security.

05

User Rights

Users may:

  • Access or update their information
  • Request deletion of their data (subject to legal requirements)

Opt out of marketing communications

06

Data Retention

Data is retained:

  • As long as the account is active
  • As required for legal, regulatory, or operational purposes

07

Updates to Privacy Policy

This Privacy Policy may be updated from time to time.
Continued use of the platform indicates acceptance of the updated policy.